Whether you’re seeking help for yourself, supporting a loved one, or referring someone as a provider, you’re in the right place. You don’t need to have everything figured out to take the first step. Our team is here to help you navigate what comes next.
New Life Discovery supports individuals and families navigating housing instability, mental health challenges, substance use, and recovery. We also partner with providers and agencies who need responsive, coordinated support for the people they serve.
Our services are designed to meet people where they are and support real, lasting change. We work alongside individuals and families navigating housing instability, mental health challenges, substance use, recovery, and re-entry, with care that is structured, coordinated, and human.
New Life Discovery supports individuals and families navigating housing instability, mental health challenges, substance use, and recovery. We also partner with providers and agencies who need responsive, coordinated support for the people they serve.
Once contact is made, the referral and intake process follows these steps.
Reach out by phone, email, or secure contact form. Our intake team responds within 24–48 hours.
We help determine service availability, county eligibility, insurance status, and current care connections. Missing paperwork is okay.
If eligible, we connect individuals to housing, care coordination, ECM, or stabilization services. If we’re not the right fit, we provide warm referrals.
Our intake process is personal, not clinical. It usually begins with a brief call or meeting where we take time to understand your current situation, your history, and what you hope will change. Together, we identify the services that make the most sense for you and outline clear next steps. Even when full enrollment isn’t immediate, we create a short-term plan so you leave the conversation with clarity and direction.
You don’t need permission to contact us. Many families reach out first to ask questions or get guidance during a difficult time. We can help you understand options, prepare your loved one for next steps, and offer support as you navigate the process.
We work closely with:
We prioritize responsiveness, transparency, and follow-through because we understand you work under tight timelines.
Please include the following when referring a client:
Our intake team can receive referrals via phone, fax, or secure email.
Whether you’re reaching out today or just gathering information, we’re here when you’re ready.
Yes. You can begin the intake process without a
formal referral. If you need one, we’ll help you get it.
We respond to most inquiries within 24 to 48 hours. Depending on availability and client readiness, program connection may take a few days.
Basic client information (name, DOB, location), contact details, and a short description of needs. A completed referral form or summary is helpful but not required.
